When the U.S. Air Force CSO quit out of frustration, he offered this great IT and leadership advice

Commentary: Despite seemingly overwhelming organizational inertia and dysfunction, the U.S. Air Force’s chief software officer figured out how to succeed. Here are lessons from his resignation letter.

Image: Ashalatha/Shutterstock

And you thought your IT problems were bad. Nicolas Chaillan, the first chief software officer for the U.S. Air Force, had more than 100,000 software developers working for him, delivered the largest open source software release in U.S. Department of Defense history, enabled Kubernetes for weapons systems and more. 

But on September 2, 2021, Chaillan quit, fed up with “hearing the right words without action.” For anyone who has worked in a large organization, Chaillan’s complaints will sound familiar. But he also gives clues on how to overcome the bureaucratic ballast that seemed to have kept the U.S….

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